Copper John Corp. (Stanislawski Archery Products) provides a limited one-year warranty on its products. All products are covered against breakage due to defects in materials and workmanship from the date of purchase. A photocopy of the original sales receipt from an authorized Copper John (Stanislawski) dealer is required to verify purchase date. Abuse or alteration of the product voids the warranty. The warranty provided hereunder shall run only to the original purchaser of the product. Thus the warranty becomes void when the product is sold, given or transferred to some person other than the original purchaser. In the event of breakage due to defects in materials or workmanship the liability of Copper John Corp. (Stanislawski Archery Products) shall be limited to the lesser of the cost of repairing or replacing the broken part. In any event, the cost shall never exceed the original retail price of the product. Failure to follow all recommended instructions of any Copper John Corp. (Stanislawski Archery Products) product may void this warranty.
Although Copper John Corp. (Stanislawski Archery Products) warrants all products are free from defects in materials or manufacturing, Copper John Corp. is not responsible for personal/property harm to you or others and any equipment due to misuse, misapplication, improper installation, or any other form of misuse or abuse of a Copper John Corp. (Stanislawski Archery Products) product.
Warranty claim procedures: Please call Copper John Corp. (Stanislawski A chery Products) to obtain a Return Authorization number. Each product must obtain this number prior to shipping to our location. Each product must have this number clearly marked on the outside of the parcel in which it was shipped to our location, or it will be refused and returned to sender. A photocopy of the original receipt MUST accompany the product. All warranty work will be done at Copper John Corp. corporate offices. While a minimum $5.50 fee is required for return postage and handling charges, repair of damage done to any Copper John Corp. (Stanislawsk Archery Products) product that exceeds normal wear and tear or modifications made to the product after purchase may incur additional fees. Copper John Corp. (Stanislawski Archery Products) cannot refund the purchase price of any product to any individual at any time.
Copper John Corp. (Stanislawski Archery Products) retains the right to modify any product as seen fit by Copper John Corp. (Stanislawski Archery Products) to any product at any time, potentially modifying the appearance, materials or function of said product without any prior notice to any party. Therefore, pending modifications, the product that you purchase from Copper John Corp. (Stanislawski Archery Products), may or may not look comparable to pictures published in any media format by Copper John Corp.]
(Stanislawski Archery Products).
An RMA number MUST be obtained prior to shipment back. This applies to ALL customers be it consumers, dealers, staff shooters, etc….. For those customers who just ship product back unannounced and unapproved, the product returned must be forwarded to the Returns Manager for review.
Standard Pricing for non-warranty repairs
Internal components – $40
Aluminum handle casing – $80
Heavy Metal handle casing – $100
Not covered under warranty:
- Wrist straps (unless items are sewn incorrectly)
- Releases shot through a bow (shooter lets go of handle during the shot process) as evidenced by bent firing pins or abnormal dents in the handle.
- Releases or sights that have problems because they have been disassembled, abused, modified, or subject to abnormal conditions like pocket lint, dust, dirt, mud, sweat, saltwater or fire.
- Releases or sights that have problems because of normal wear.
- Stripped set screws